Frequently Asked Questions

Other than offering our customers the best value with our high quality clothing, we also offer unparalleled convenience. From the moment you visit our website until even after your order arrives at your doorstep, we’re always prepared to exceed your expectations.

In Sri Lanka by our trusted suppliers, with high quality material sourced locally. Each supplier is specialized in producing each kind of garment, making it possible for us to offer high quality products at a reasonable price point.

Your order will be processed within the day and will be shipped to you in 5 working days. This is our service guarantee. Oh, and you don’t pay for shipping, it’s free on all orders. If your order does not arrive within 5 working days, it will be completely free.

Return them. For free. No questions asked. To initiate a return please call us at 077 141 1919 or email us at returns@bearappeal.lk.

We accept all major credit and debit cards. Cash on delivery is cool, too, but only available in the Colombo district right now. You can also pay us through bank transfers.

The online shop is hosted on WooCommerce. Online payments are handled through PayHere. They use industry-standard encryption to protect your data. On top of that, our website is SSL certified through Let’s Encrypt. There’s more about this in our Privacy Policy.

Yup. Keep an eye on your email inbox.

Our address:

Bear Inc (Pvt) Ltd,
75/B/1/1 Nugegoda Road, Pepiliyana,
Boralesgamuwa 10290, Sri Lanka

Our phone:

+94 77 141 1919